This will broaden the reach of the new app and help agents drive COVID-19 business recovery by giving them access to an efficient, all-in-one UC-as-a-Service (UCaaS) offering that solves the challenges of distributed working. The news comes as Gartner predicts 90 percent of all new UC purchases will be cloud-based UCaaS by 2021, up from 50 percent in 2018.
The pair say that with employees now working from various locations, it is vital to maintain a consistent communication experience and ensure that staff have access to the most powerful collaboration tools, no matter where they are. The partnership will help businesses achieve this as they navigate the ‘new normal’ of distributed working. By moving communication and collaboration to the cloud, businesses can stay agile and flexible as employees adapt to work from location to location, the companies claim.
Shane Speakman, vice president of business development – UCaaS, Telarus, said: “As agility is vital in today’s rapidly evolving business landscape, organisations must make smart technology investments – as an all-in-one solution, Avaya Cloud Office offers businesses every feature they may need to make remote working a success.”
“Having witnessed the strong uptake of Avaya Cloud Office in our Canadian market, we are also excited to replicate this with our extensive partner network in the UK. With our portfolio of over 160 leading service providers and the best support organisation in the industry, we are well-positioned to accelerate end-customers’ journey to the cloud amidst the current shift to new ways of work, as well as help our partners diversify and grow their businesses.”
Rudo Tielrooij, Director of International Cloud Sales at Avaya said: “With Telarus’ expert knowledge and influence on its wide partner network, we are confident that we can accelerate the adoption Of Avaya Cloud Office and provide value to businesses transitioning to the cloud.”