Giacom’s Cloud Market platform is apparently UK’s largest independent cloud portal targeting IT businesses who look after the IT needs of the UK’s SMEs. It delivers SaaS solutions, including Microsoft 365 and Azure, security and backup solutions to over 70,000 end-user SMEs through Giacom’s ITC clients.
DWS is a high growth, channel-only software platform business providing IT, communications and cloud products and services to over 2,500 UK partners, with expertise in Voice, Mobile, Unified Comms and Connectivity services.
As remote working and cloud-based collaboration accelerate the convergence of unified communications and IT, both outfits see a potential growth opportunity.
Giacom’s CEO Mike Wardell will remain in post, leading the Giacom business with the support of his existing management team. The business will continue to operate its hugely successful, clear and simple, customer-first, channel-focused model under the Giacom brand. The added value to customers will be the potential opportunities to cross-pollinate products and share expertise through the group of businesses.
“The more time we spent with the team from DWS, the more similarities we saw in our businesses and how we approach the channel. From our focus on customer experience to our business values to the integration approach we each adopt for our technology platforms, it was clear that the two businesses are a great fit”, said Wardell.
Terry O’Brien, CEO of DWS said:“I’ve admired the Giacom business for a number of years – a great channel-only business, obsessed about delivering great products and a great experience for partners through a great platform. We have so much in common in terms of focus, ways of working and values. Bringing together these two high growth businesses in Unified comms and Cloud services is a huge step forward in our plans to support an ever converging ICT partner channel. I think this will be great for our combined 5,500 partners and I am really looking forward to working with Mike and his team at Giacom.”
Wardell said: “We’re thankful to our loyal customers and partners as well as to our dedicated employees whose innovation and hard work made it possible for us to reach this important milestone, and also to our investors for their support on our growth journey. As we work together, I’m excited about the extra value we can add for our customers, providing access to products, training and expertise that helps them stay ahead of a changing market”.