Unified Communications and Collaboration CounterPath has partnered with Honeywell to create Smart Talk which is a new Unified Communications (UC) software solution that enables organistions to streamline communications, increase productivity, and enhance customer experiences.
Basically it means that mobile workers to connect and collaborate on the devices they already use and is designed for shops, hospitals, lorries and distribution centres.
The move is part of the growing demand for rugged tablets which is projected to reach US$946 million by 2025, exhibiting a CAGR of 5.9 percent during the forecast period (2018-2025).
Honeywell Smart Talk includes advanced security features that secure messages and provide voice and video calling encryption, ensuring worker communications are protected. The software integrates with all major call servers, PBX business telephone systems, and VoIP services, allowing enterprises of all sizes to overlay existing hosted or premise-based infrastructure—future-proofing their investment.
CounterPath Chief Revenue Officer Todd Carothers said: ” We’re proud to be powering Honeywell Smart Talk. In a fast-paced world, customers expect efficient service. In essence – they want to get what they want when they want it. Honeywell Smart Talk enables retail workers to communicate effectively, addressing customer concerns, satisfying their needs, and bolstering sales.”
Honeywell’s Productivity Products President Kevin Dehoff said: “Workers today are expected to know more at a moment’s notice than ever before. Honeywell Smart Talk software, combined with our powerful mobile devices, enables these mobile workers to use one device to access critical information, make calls and send messages to other employees, getting answers in an instant.”