Since January, Avaya has seen a 200 percent increase in video collaboration traffic on this platform.
Avaya CEO Jim Chirico said: “Coronavirus (COVID-19) is impacting the lives of people around the globe and every day we hear new sobering stories about the very real health and safety implications of the spread of this virus.
“There is an especially immediate need in the education sector as school and university administrators consider the safety of their students while ensuring continuity of their classes, engagement with their students and delivering on their educational objectives. Avaya has four million UC and contact centre seats in the state, local government and education market worldwide – so we understand the demands of that sector and targeted our Avaya Spaces offer accordingly.”
Avaya Spaces provides a cloud meeting and team collaboration solution that enables people and organisations to connect and collaborate remotely – and goes beyond integrating chat, voice, video, online meetings and content sharing. It gives users a set of meeting and team collaboration features, including voice and video conferencing for up to 200 participants.
Avaya teams and partners were on the frontline in Wuhan, China to help in the initial stages of the Corona Virus pandemic. The company donated audio and video equipment and dispatched resources for speedy installation and deployment for hospitals in the region to help medical personnel perform remote consultation and video diagnostics as well as to enable patients to visit virtually.